I just called Scott to ask if I could possibly buy a new set of top sections for my Scott G that I had my mishap with last November. Wonder of wonders, they said that if I sent them the butt section, they'd replace the top sections free. The lifetime warranty covers absolutely anything as long as you've got the butt section.
I have no idea how rod companies make any money with policies like this. I won't complain too much because I'm thrilled that I'll have my favorite rod back without having to spend $550. But this was without a doubt my fault and I didn't even break the thing, I just lost two sections down the river.
I've always liked my Scott rods. Now I'm a customer for life.
Posted by Bruce on March 4, 2004 11:33 PM